Strategy one-pager · Investor brief
A safety-first digital front door — from UK clinics to Sub-Saharan Africa.
TriageNix routes patients to the right care in under three minutes, governed as a Community Interest Company, distributed on WhatsApp, and funded by a blended grant + equity stack. Seven pillars, one stack, two continents.
01 · Product
Safety-first AI triage
A clinically-governed conversational AI that triages symptoms in under three minutes — built to DCB0129, MHRA Class I medical-device principles and UK Core FHIR from day one.
- Red-flag detection tuned with NHS Pathways-aligned logic
- Human-in-the-loop clinician review queue for every amber/red case
- Continuous safety case + post-market surveillance baked in
<3 min
Median triage time
02 · Routing
Four-tier disposition engine
Every patient is routed to the right level of care — self-care, pharmacy, primary care, or urgent/emergency — with full audit trail back to the originating ICB or clinic.
- Self-care guidance with NHS-aligned content
- Community pharmacy referrals via Pharmacy First pathways
- GP / clinic booking via EMIS Web, SystmOne and GP Connect
- Escalation to 111 / 999 with structured handoff
4 tiers
From self-care to 999
03 · Vertical
Private clinic wedge
Private GP and specialist clinics buy faster, pay more per seat, and prove the model commercially while NHS procurement cycles complete — a high-margin beachhead funding NHS scale.
- Sub-30-day deployments vs 6–12 months for NHS frameworks
- Per-clinic SaaS pricing with measurable conversion uplift
- Same product stack — zero fork between private and NHS
30 days
Clinic time-to-live
04 · Distribution
WhatsApp as the front door
Patients triage where they already are. WhatsApp removes the app-install barrier, lifts completion rates, and is the only channel that scales credibly in both UK underserved cohorts and African markets.
- Zero-install, multilingual conversational UX
- Verified business sender + end-to-end encryption
- Lead-capture and analytics flow into the same admin console
2.5B
Global WhatsApp users
05 · Governance
Community Interest Company structure
TriageNix is incorporated as a CIC with an asset lock — mission-aligned with the NHS, eligible for blended grant + equity capital, and the right vehicle to hold public-sector trust at scale.
- Asset lock prevents mission drift; surplus reinvested in care
- CIC status unlocks NHS innovation funding and ICB partnerships
- Board includes clinicians, ICB veterans and patient representatives
CIC
Asset-locked, mission-first
06 · Expansion
Africa model — same stack, new market
The same WhatsApp-first triage stack solves a sharper problem in Sub-Saharan Africa, where clinician-to-patient ratios are 1:5,000+ and mobile-first care is the default, not the exception.
- Pilot corridors targeting Kenya, Nigeria and Ghana
- Partnerships with mission hospitals and digital-health NGOs
- Localisation in Swahili, Hausa and Yoruba on the roadmap
1:5,000
SSA clinician ratio
07 · Capital
Blended finance
We stack catalytic grants (NHS, FCDO, philanthropic) with patient equity to de-risk the NHS go-to-market and fund the Africa programme — returns generated by the private-clinic vertical and licence revenue.
- Grant capital funds clinical safety, evidence and Africa pilots
- Equity funds product, distribution and commercial scale
- Revenue from private clinics and ICB licences services both
Blended
Grant + equity + revenue
The thesis in one line.
Build the safest, fastest digital front door in UK healthcare — fund it with a high-margin private-clinic vertical and catalytic capital — and use the same stack to reach a billion under-served patients across Africa.
- Stack
- 1
- Continents
- 2
- Pillars
- 7
Talk to the team
We share data-room access, clinical safety case summaries and pilot results with qualified investors, NHS commissioners and mission-aligned partners.