Clinical outcomes & pilot evidence
This page is maintained by TriageNix Group to publish audited pilot data, safety signals and NHS-validated case studies from live deployments. Every metric is tagged with its current verification status — interim pilot data, in external audit, or independently audited — so commissioners can judge the evidence base directly.
Headline metrics
Aggregated across active pilot sites. Each card shows the verification stage and source.
Routine GP demand vs. baseline
Pilot A · indexed to pre-pilot week (100)
Disposition mix (4-tier routing)
% of completed triage sessions
Case studies
Site-level narratives. Full anonymised reports available to commissioners under NDA.
ICB-commissioned digital front door pilot
- 27% reduction in routine same-day demand on reception phone lines
- 31% of sessions safely resolved with self-care or pharmacy advice
- Zero DCB0129-classified harm events; CSO sign-off attached to every release
- Full audit report scheduled with ICB clinical governance board (Q2)
Private GP group — pre-consult triage
- Avg. consult length down 23% with structured pre-visit summary
- Clinician time saved redirected to long-condition reviews
- CSAT 4.6/5 across 3,402 patient responses
- Independent evaluation commissioned (publication target: H2)
Community CIC — Africa primary care arm
- £3.40 cost per consult vs. £42 NHS routine GP comparator
- 86 local clinicians trained on safety-net escalation pathway
- Outcome data shared with UK Aid Match for blended-finance evaluation
Safety & governance evidence
How we keep the evidence base trustworthy between audited releases.
- DCB0129 Clinical Safety Case Report maintained per release
- Named Clinical Safety Officer (CSO) sign-off on every model and rule change
- Red-flag prompt suite version-controlled, with adjudicated test set
- Append-only triage approval audit (visible to NHS commissioners on request)
- MHRA SaMD Class IIa pathway documentation, UK GDPR DPIA, WCAG 2.2 AA
How to read this page
Verification tiers. Metrics are marked interim (pilot data, internally validated), in external audit(under review by an independent clinical or academic partner) or independently audited (published audit report available on request).
Comparators. Where we cite reductions, the baseline is pre-pilot data from the same site over an equivalent window. National comparators are referenced from NHS Digital published statistics, not TriageNix-generated.
Patient safety. Any concern can be reported through our public safety form. Every release ships with a named Clinical Safety Officer sign-off and append-only approval audit.
Not a certification. This page is maintained by TriageNix Group. It is not a regulatory accreditation. NHS commissioners should request the full audit pack for procurement-grade evidence.