GP digital front door

A proposed GP digital front door.

TriageNix is developing a demonstration of an online front door for healthcare teams. Direct booking and clinical integrations are not available.

Book a walkthrough EMIS integration roadmap

Total triage across web, mobile and WhatsApp
Direct booking into EMIS Web and TPP SystmOne diaries
Care navigation to pharmacy, self-care, social prescribing and urgent care
PCN-level dashboards: demand, severity mix and clinician workload
Multilingual access and WCAG 2.2 are design goals; NHS login is not integrated

4 tiers

Proposed routing model

No pilot evaluations have been completed yet.

Demo

No live deployment data

Planned

No integration available

What it is

A proposed digital front door. Clinical-system write-back has not been built or tested.

Who it's for

GP practices implementing total triage
PCNs standardising access across member practices
GP federations running same-day hubs and OOH services
Health systems commissioning system-wide digital access

How it works

Step 1

Patient request

Proposed patient entry via web or shared link; NHS App integration is not available.

Step 2

AI triage

Structured red-flag-aware conversation; outputs severity and recommended pathway.

Step 3

Care navigation or booking

Proposed care-navigation options; EMIS and SystmOne booking is not available.

Step 4

GP review

Clinical-system handover is a future goal, not an available integration.

FAQ

What is a GP digital front door?

A proposed online entry point for patient enquiries and care navigation. TriageNix currently offers a demonstration, not an approved clinical service.

Does this align with NHS Modern General Practice?

Alignment is a design goal, not a completed assurance or deployment.

Will GPs still control clinical decisions?

Yes. The intended design supports, rather than replaces, clinician decisions.

How is this different from other products?

TriageNix is in development. We have no completed pilot evaluation or comparative evidence.

See how it fits your practice

Book a 30-minute walkthrough with our team — bring your IT lead and your access champion.