TriageNix Group — digital front door triage platform
TriageNix Group
Digital Front Door

Clinical triage software

Clinical triage software for GP, urgent and emergency care.

TriageNix is clinically governed AI triage software for hospitals, clinic groups, primary care networks and urgent care providers of any size, anywhere. We route patients to the right level of care — self-care, GP, urgent or emergency — using safety-first AI built to enterprise-grade clinical safety and data-protection standards, including UK-specific frameworks where required.
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  • DCB0129 clinical safety case maintained per release
  • MHRA SaMD Class IIa pathway, with hazard log and clinical risk management plan
  • FHIR R4 / HL7 for any system, with UK-specific optional connectors: GP Connect, NHS login and EMIS / SystmOne write-back
  • UK-region hosting, UK GDPR data-processor agreement and DPIA pack
  • WCAG 2.2 accessible, multilingual, available 24/7 over web and WhatsApp
<3 min
Average triage time
40%
Indicative GP demand reduction*
* Modelled from UK primary-care studies and TriageNix pilot data; varies by site.
24/7
Multilingual availability

What it is

A multi-tenant SaaS triage platform that gives every hospital, clinic group or private provider their own digital front door. Patients self-serve a structured symptom assessment; clinicians receive an AI-summarised, red-flag-tagged handover before any appointment is created.

Who it's for

  • Health systems and integrated care networks consolidating digital triage
  • GP federations and PCNs absorbing same-day demand
  • Urgent treatment centres and out-of-hours providers
  • Private GP, occupational health and insurance-backed clinics

How it works

    Step 1
    Patient triage

    Patient describes symptoms on web, mobile or WhatsApp. AI asks structured follow-ups with red-flag awareness.

    Step 2
    Severity routing

    Output is mapped to self-care, GP, urgent care or emergency (999 in the UK) with rationale and audit trail.

    Step 3
    Clinician handover

    Clinicians receive a SOAP-format summary in EMIS / SystmOne — or via the TriageNix dashboard.

    Step 4
    System reporting

    Wait-time reduction, triage volume and severity mix exportable for commissioner and regulator reporting.

FAQ

Is TriageNix built for the NHS?

Yes, and beyond. TriageNix meets NHS Digital standards — DCB0129 clinical safety case, MHRA SaMD Class IIa pathway, FHIR UK Core, NHS login, GP Connect and the DTAC assessment criteria — as one of several supported compliance regimes for health systems globally.

Does it replace a national helpline like NHS 111?

No. TriageNix is a digital front door that sits in front of GP, 111 and urgent care. Patients are routed to self-care, GP, urgent care or emergency (999 in the UK) based on red-flag-aware AI triage; clinicians retain decision authority.

Which clinical systems do you integrate with?

FHIR R4 and HL7 for any health system, plus UK-specific optional connectors: EMIS Web (write-back), TPP SystmOne (SystmConnect), GP Connect (read) and NHS login. See our integration page for sandbox availability and timelines.

How quickly can an ICB pilot launch?

Most pilots launch in 6–10 weeks. Read-only integrations (GP Connect, NHS login) typically take 2–6 weeks; EMIS / SystmOne write-back takes 6–10 weeks once partner credentials are issued.

Where is patient data stored?

UK-region cloud, encrypted in transit (TLS 1.3) and at rest (AES-256). TriageNix is a data processor under UK GDPR and does not persist full GP records — only the triage session and a minimal reference ID.

Book a health-system discovery call

We'll walk through clinical safety evidence, integration scope and pilot pricing for your geography.

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